Wishaw and District Housing - Privacy and Cookies

Wishaw and District Housing holds Personal Data and Sensitive Personal Data (known as Special Categories of Personal Data under the GDPR) in relation to customers, staff and other individuals.  It is a legal requirement that we process data correctly; and must collect, handle and store personal information in accordance with the relevant legislation:

  • the General Data Protection Regulation (EU) 2016/679 (the GDPR)
  • the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as may be amended by the proposed Regulation on Privacy and Electronic Communications); and
  • any legislation that, in respect of the United Kingdom, replaces, or enacts into United Kingdom domestic law, The General Data Protection Regulation (EU) 2016/679, the proposed Regulation on Privacy and Electronic Communications or any other law relating to data protecton, the processing of personal data and privacy as a consequence of the United Kingdom leaving the European Union.

Our Privacy Policy (Trust Housing Association) is available to download or please visit our Privacy Statement Page for and further information on this subject.

Wishaw & District Housing 
Trust Housing Association
12 New Mart Road
EH14 1RL
Tel: 0131 444 1200
Email: info@trustha.org.uk

Caller Line Identification

Please note that our telephone system provides us with Caller Line Identification and your number will be displayed on our system when you contact us.
We may use this information to update your contact details where required.


1. What are cookies?

A cookie is a small file, typically made up of numbers and letters and downloaded onto a users' device when they access certain websites, including the website of Wishaw and District Housing.  The cookies are then sent back to the originating website each time the user visits the website.  Through this process it means that a website can recognise a users' device and offer a more efficient browsing session and also provides information to the owners of the site for analytical purposes.

2. What cookies do Wishaw and District Housing use?

At the moment Wishaw and District Housing only use Session Cookies

3. What is the purpose of these cookies?

Session Cookies - allow our website to link the actions of the user during a browser session.  These cookies expire after each browser session and are therefore not stored long term - only as long as the browsing session.

4. Can I disable the use of these cookies? How do I do this?

Yes you can disable the use of cookies.  These can be disabled by carrying out the following steps.

  • Internet Explorer and Mozilla Firefox - Tools, Options, Privacy (settings can be amended here)

For further information on cookies, including how to disable these using an alternative internet browser then please refer to www.aboutcookies.org

5. What about cookies used by third party websites I am redirected to?

Our cookie policy only relates to data collected via our website and we are not responsible for personal data collected or stored by 3rd parties.  If you are redirected to another website then please also read their privacy policy for further information on this.

6. Consent

Wishaw and District Housing consider the cookies we use to be non-intrusive and by using our website users agree that we can place these types of cookies on their device(s).