Wishaw and District Housing Association - Privacy and Cookies

Data Protection Leaflet IconWishaw and District Housing Association holds personal and confidential information and has an ethical duty to safeguard that information as well as being bound by the Data Protection Act 1998 and the Privacy and Electronic Regulations 2003.

We have detailed procedures that describe how we safeguard confidentiality and how we aim to meet our responsibilities under the Act and Regulations and operate best practice on openness.

We are registered with the Information Commissioner's Office and our registration details can be viewed here

A copy of our Openness and Confidentiality Policy and further information on this subject can be obtained from our Corporate Services Officer, Anne Michelle Currie at the address below:

Wishaw & District Housing Association
55 Kirk Road
North Lanarkshire
Tel: 01698 377200
Fax: 01698 358712
Email: assoc@wishawdha.org.uk

Caller Line Identification

Please note that our telephone system provides us with Caller Line Identification and your number will be displayed on our system when you contact us.

We may use this information to update your contact details where required.


1. What are cookies?

A cookie is a small file, typically made up of numbers and letters and downloaded onto a users' device when they access certain websites, including the website of Wishaw and District Housing Association.  The cookies are then sent back to the originating website each time the user visits the website.  Through this process it means that a website can recognise a users' device and offer a more efficient browsing session and also provides information to the owners of the site for analytical purposes.

2. What cookies do Wishaw and District Housing Association use?

At the moment Wishaw and District Housing Association only use 2 types of cookies.  These being
Session Cookies
Performance Cookies

3. What is the purpose of these cookies?

Session Cookies - allow our website to link the actions of the user during a browser session.  These cookies expire after each browser session and are therefore not stored long term - only as long as the browsing session.

Performance Cookies - These cookies do not collect any information which identifies a user however they do collect information on how each visitor to the site uses it and records which pages are visited for analytical purposes.  The user cannot be identified only their flow through the website and the pages visited.

4. Can I disable the use of these cookies? How do I do this?

Yes you can disable the use of cookies.  These can be disabled by carrying out the following steps.

  • Internet Explorer and Mozilla Firefox - Tools, Options, Privacy (settings can be amended here)

For further information on cookies, including how to disable these using an alternative internet browser then please refer to www.aboutcookies.org

5. What about cookies used by third party websites I am redirected to?

Our cookie policy only relates to data collected via our website and we are not responsible for personal data collected or stored by 3rd parties.  If you are redirected to another website then please also read their privacy policy for further information on this.

6. Consent

Wishaw and District Housing Association consider the cookies we use to be non-intrusive and by using our website users agree that we can place these types of cookies on their device(s).