Policies and Procedures

File Description File
Allocations Policy - Under Review PDF icon
Arrears Policy - Jan 2018 PDF icon
Asset Management Policy - 2016 PDF icon
Bribery and Corruption Policy and Procedure - Under Review PDF icon
Decoration and Compensation Allowance - 2013 PDF icon
Development Policy - 2013 PDF icon
End of Tenancy Policy - 2013 PDF icon
Equalities for Service Users - 2013 PDF icon
Equality & Diversity Policy - May 2018 PDF icon
Estate Management Policy - Feb 2018 PDF icon
Gas Safety Procedures - 2014 PDF icon
Gas Safety Appendices - 2014 PDF icon
Internal Transfer Policy - Under Review PDF icon
Maintenance Policy - 2018 PDF icon
Management of Association Owned Amenities - Under Review PDF icon
Medical Adaptation Policy - 2014 PDF icon
Mutual Exchange Policy - 2013 PDF icon
Procurement Policy - Nov 2017 PDF icon
Property Management (Common Parts) - Under Review PDF icon
Residents Improvements and Alterations Policy - 2013 PDF icon
Rechargeable Repairs - 2014 PDF icon
Resident Participation Strategy 2015-18 PDF icon
Rent Collection Policy - 2013 PDF icon
Rent Setting and Policy Review - Under Review PDF icon
Sustainability Policy - 2013 PDF icon
Tenancy Changes - May 2018 PDF icon
Translating and Interpreting Policy - 2013 PDF icon
Void Property Management - 2016 PDF icon
Whistleblowing Policy - May 2018 PDF icon